Privacy Policy & Terms of Use

Privacy Policy Image Depicting Security Symbols

Thank you for choosing Pioneer Title Company. We value you, respect your privacy and work hard to protect your personal information. This statement is provided on behalf of Pioneer Title Company and the affiliates listed at the end of this notice. We would like to explain how we collect, use and share the information we obtain about you in the course of doing business.

Our Privacy Assurance

  • We do not sell or share your personal information to anyone.
  • We do not share your information with non-affiliate companies that would use it to contact you about their own products and services, unless permitted pursuant to a joint marketing agreement.
  • We require persons or organizations that represent or assist us in servicing your policy and claims to keep your information confidential.
  • We require our employees to protect your personal information and keep it confidential.

Protecting your personal information is important to us. In addition to the practices described above, we use a variety of physical, technical and administrative security measures that help to safeguard your information. For Social Security Numbers (SSN), this includes restricting access to our employees, agents and others who use your SSN only as permitted by law, such as to comply with the law, to provide you with products and services or to handle your claims.

What Personal Information Do We Have and Where Do We Get It?

We gather personal information from you and from outside sources for business purposes. Some examples of the information we collect from you may include your name, phone number, home and e-mail addresses, driver’s license number, social security number, and marital status.

In addition, Pioneer Title Company gathers information through Internet activity, which may include, for example, your operating system, links you used to visit pioneertitleco.com, web pages you viewed while visiting our site or applications, Internet Protocol (IP) addresses, and cookies. We use cookies, analytics and other technologies to help:

  • Evaluate our marketing campaigns
  • Analyze how customers use our website and applications
  • Develop new services
  • Know how many visitors have seen or clicked on our ads.

Also, our business partners assist us with monitoring information including, but not limited to, IP addresses, domain names and browser data, which can help us to better understand how visitors use pioneertitleco.com.

How We Use and Share Your Personal Information

In the course of normal business activities, we use and share your personal information. We may provide your information to persons or organizations within and outside of Pioneer Title Company. This would be done as required or permitted by law. For example, we may do this to:

  • Fulfill a transaction you requested
  • Market our products
  • Handle your claim
  • Prevent fraud
  • Comply with requests from regulatory and law enforcement authorities
  • Participate in insurance support organizations

The persons or organizations with whom we may share your personal information may include, among others:

  • Your agent, broker or Pioneer-affiliated companies
  • Companies that perform services, such as marketing and communication services on our behalf
  • Business partners that assist us with tracking how visitors use pioneertitleco.com
  • Other insurance companies that play a role in an insurance transaction with you
  • Our underwriter claims adjusters
  • A business or businesses that conduct actuarial or research studies
  • Those who request information pursuant to a subpoena or court order

Pioneer Title Company Website Privacy Policy

Pioneer Title Company is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site.

Information Collected

In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. Our web servers also seek (as many Web sites do) to place a “cookie” (a small data file) on your computer’s hard drive which allows the server to determine the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our site, and to save your username and password if you are a Preferred Customer. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request regarding an order. The information collected from you may include your name, address, telephone, fax number, or e-mail address. This information is securely transmitted using 128 bit encryption. Pioneer Title Company does not share, sell, rent information about you with other people or nonaffiliated companies except to provide products or services you’ve requested.

This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Use of Collected Information

If you register with Pioneer Title Company online as a Preferred Customer, we may use this information to provide you with informational updates periodically or to contact you with questions regarding your order. You can opt-out at any time from further communication.

Security of Collected Information

We maintain strict safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Pioneer Title Company workers who need to know the information to respond to your inquiry or request.

Affiliates of Pioneer Title Company

  • Pioneer 1031 Company
  • Pioneer Lender Trustee Services
  • Pioneer Finance
  • Pioneer Builder Developer Services
  • Pioneer National Network
  • Pioneer National Escrow Network
  • Pioneer Long Term Escrow
  • Idaho Real Estate School
  • Underwriters of Pioneer Title Company

How You Can Review and Correct Your Personal Information?

You can request to review your personal information contained in our records at any time. To do this, please send a letter to the address below requesting to see your information for the previous two years. If you believe that our information is incomplete or inaccurate, you can request that we correct it. Please note we may not be able to provide information relating to investigations, claims, litigation, and other matters. We will be happy to make corrections whenever possible. Please send requests to:

Pioneer Title Company
Attention: Privacy Policy
8151 West Rifleman Street
Boise, Idaho 83704

Whose Privacy Statement Applies to Links and Co-Branded Sites?

Pioneer provides links to other sites as a convenience to persons who visit the Pioneer web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information. Please be aware that Pioneer is not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our site and to read the privacy policies of every Web site that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Web site.

Your Preference for Sharing Personal Information

We would like to share your personal information with one or more Pioneer affiliates in order to make you aware of different products, services and offers they can provide. However, you can request that Pioneer and its affiliate companies not share your personal information with our affiliates for marketing products and services.

To request that we not allow other Pioneer affiliates to use your personal information to market their products and services, you can contact us by calling 208-377-2700. Please keep in mind that it may take up to four weeks to process your request. If you previously contacted us and asked us not to allow other Pioneer affiliates to use your personal information, your previous choice still applies and you do not need to contact us again. If you would like to change your previous choice please call the number above at any time.

We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If we make a material change to our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised. We Appreciate Your Business Thank you for choosing Pioneer Title Company. We understand your concerns about privacy and confidentiality and hope this notice has been helpful to you. We value our relationship with you and look forward to serving you. If you have questions or would like more information, please don’t hesitate to contact us at 208-377-2700… We reserve the right to change our privacy practices, procedures, and terms.